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Contact Paysafecard Customer Service

How to Reach a Person at Paysafecard

Verified Contact Information

Toll-Free Number:

  • 1-855-719-2087
Call Now

Customer Service:

  • 1-281-220-6684

General Info:

info@paysafecard.com
Send Message

Paysafecard Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Paysafecard Phone Number
1 (281) 220-6684
Average Hold Time
00:00:49
Average Calls duration
1 minute
Most Popular Paysafecard Email Address
info@paysafecard.com
Paysafecard Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
View full overview

How to Сontact Paysafecard Customer Service?

Paysafecard customer service phone number is +1 281-220-6684. This toll-free number (855) 719-2087 can be used for privacy inquiries for California residents. The professional customer care team is ready to assist you with all the inquiries about declined payments, refunds and payouts, payments to web shops, locked accounts and vouchers, registration and personal details, and many more. Before calling, please note that the best day to contact Paysafecard customer support via phone is Sunday, while Wednesday has the longest wait time.
As an alternative to making a call, you can also send a message to Paysafecard via social media platforms such as Twitter, Instagram, and Facebook.

Paysafecard email address for general support is info@paysafecard.com. The email can be used for requests and inquiries from both individual and business clients. Along with sending an email, you can use live chat or send a message via social media platforms or Paysafecard website.
If your issue is time-sensitive and needs to be addressed as quickly as possible, please consider contacting Paysafecard via phone.

Paysafecard is a British company headquartered in London. Paysafecard address for sending legal notices is 1st floor, 2 Gresham Street, London, EC2V 7AD, United Kingdom. If you need to contact the company via regular mail and send a letter or documents, please contact Paysafecard customer care team to specify the mailing address.

Paysafecard website allows customers to get in touch with the support team via live chat. To start Paysafecard live chat and get help from a virtual assistant, please click the message-shaped button in the down-right corner of the page. If you are a registered Paysafecard user, you will need to enter your email to proceed.

PissedConsumer Club

Contact Information

Paysafecard Website:

Paysafecard Help Center:

Corporate Office Address:

Paysafe
1st Floor, 2 Gresham Street
London, England EC2V 7AD
United Kingdom

Other Info (opening hours):

Other Location:

paysafecard.com USA, Inc

5335 Park Gateway, 4th floor,

Jacksonville, Florida 32256 USA

More contact details

How Customers Rate Paysafecard Support?

3.3 / 5
Needs improvement

Based on 432 calls to Paysafecard customer support through PissedConsumer.com and 11 survey responses.

Total Calls
432
Avg Call Duration
01:04
Issues Resolved
19%

Why Customers Call Paysafecard?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 42%
  • Account 23%
  • Cards 13%
  • Product/ Service 7%
  • Payments and Charges 5%
  • Request for Information 5%
  • Refund 2%
  • Activation/ Cancellation 1%
  • Shipping and Delivery 1%
  • Return/ Replace <1%
  • Employment <1%

Customer Inquiries & Issues

42%
  • "Assistenza"
  • "Block"
  • "Mi a rămas banii blocat în cele dovadă"

Account

23%
  • "Collect money in account"
  • "I have problems signing up and login, I am not a robot"
  • "Account"

Cards

13%
  • "Problème with my paysafecard"
  • "Paysafe card locked"
  • "My paysafecard account blocked for transaction please unblocked"

Product/ Service

7%
  • "Faulty voucher"
  • "Online pin failed"
  • "Damaged voucher cant use"

Payments and Charges

5%
  • "hello my payments is blocked and I dont know what to do."
  • "Payment"
  • "Credit"

Request for Information

5%
  • "I need help"
  • "information"
  • "Verification"

Refund

2%
  • "I sent a refund request and I didn't receive an email, nothing, my paysafe account is blocked, I want a refund from my paysafe account to my bank account"
  • "Refund"
  • "Refunds"

Activation/ Cancellation

1%
  • "For activation My Paysafe"
  • "For activation My Paysafe MasterCard"

Shipping and Delivery

1%
  • "I didn't receive my money after top up"

Return/ Replace

<1%
  • "Change nbr pfome"
  • "Numbers are missing and replaced with * only 6 numbers on voucher"

Employment

<1%
  • "Not get paid"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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